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Conflict Management Level 3 (Five Days)

Project Description

Conflict Management Level 3 (Five Days)

HABC Level 3 Award in the Delivery of Conflict Management Training (QCF)
Portfolio of Evidence/ Practical Tasks/ Multiple- choice Examination

£ 425 + VAT per student.

The course includes tea/coffee and complimentary buffet.

The HABC Level 3 Award in the Delivery of Conflict Management Training (QCF) has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
The qualification is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role.
The qualification also meets the requirements of the Security Industry Authority (SIA) for those delivering the licence to practice qualifications which include scenario-based conflict management training.

Entry requirements
  • Learners have a minimum of Level 2 in literacy.
  • Learners are required to have a suitable teaching/ training qualification (Level 3 PTLLS or above).
  • Evidence of the learner’s achievement of the above qualification should be auditable.

Conflict Management Level 3 Learning Objectives

Unit 1: Managing conflict in the workplace when dealing with customers, service users or the public.
Assessed by a 30-question multiple-choice examination.

Unit 2: Delivering scenario-based conflict management training.
Assessed by a portfolio of evidence.

Upon booking individuals will receive comprehensive joining instructions and details of our recommended local hotels all of which offer a preferential rate for Colossal students.
Please contact us and a member of our team will be happy to assist you further.

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Conflict Management

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WHERE: Colossal Training HQ, Whitehills Blackpool

Conflict Management

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WHERE: Colossal Training HQ, Whitehills Blackpool

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